> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.popupmaker.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why Is My Popup Maker Free Version Locked?

Popup Maker offers a **7-day trial period** for new users to explore the features and functionality of the plugin. During this trial, all premium features are accessible to help you evaluate whether the plugin meets your needs.
After the trial period ends, access to premium features, such as advanced popup functionality, is automatically restricted. To continue using these features, an [upgrade to a paid plan](https://popupmaker.com/#:~:text=Select%20the%20plan%20which%20best%20feeds%20your%20business%20needs) is required.
If you’re using the free version and experiencing a locked popup message feature, it likely means that your trial period has expired. Free version users must upgrade to regain access to any premium elements.
We hope this clarifies the situation. If you believe this was triggered in error or need help upgrading, feel free to contact our support team.